Covid19 Practice Update

Dear Patient,

I am writing to you to update you of our plans to re-open Physioplus for face to face consultations.

This is for those of you who, following a triage telephone conversation with one of our therapists is deemed to be essential. This is to prevent deterioration of symptoms that may then require further medical assistance if no therapy intervention is given.

We will be running as a skeleton clinic with reception only being manned as we start to emerge from lock-down. If we are unable to get to the phone please leave a voicemail and we will call you back to discuss your problem with you.

Public Health England and our governing body have given specific guidance for face to face consultation. We hope that you will be patient with us whilst we ensure strict infection control measures are in place and follow the protocol given to you from the telephone triage.

We will require you to consent to your treatment in writing prior to treatment.

Please be advised that anyone who has tested positive for Covid-19 or has been in contact with someone who has in the last 14 days must stay isolated at home. If you have received a letter from the NHS informing you that you are one of the groups deemed high risk for coronavirus infection then you must also stay in self-isolation.

We Look forward to being of service to you

Kind Regards

Andrew Baldwin

Director Baldwin Associates Ltd/Physioplus